Contact Us

Get in Touch

We'd love to hear from you! Whether you have a question about our handcrafted leather goods, need help with an order, want to discuss a custom project, or are interested in wholesale opportunities, our team is here to assist you.

Contact Information

Email: info@artcraftzone.com

Response Time: We typically respond within 24-48 hours during business days (Monday-Friday)

What We Can Help With

General Inquiries

  • Product information and availability
  • Sizing and fit questions
  • Material and craftsmanship details
  • Care and maintenance guidance
  • Gift recommendations

Order Support

  • Order status and tracking
  • Shipping questions
  • Returns and exchanges
  • Payment issues
  • Order modifications or cancellations

Custom Orders

  • Custom leather goods design and quotes
  • Personalization options (initials, logos, tooling)
  • Material and color selection
  • Production timelines
  • Custom knife and blade projects

For detailed information about custom orders, visit our Custom Orders page.

Wholesale & Business Inquiries

  • Wholesale pricing and terms
  • Bulk order quotes
  • Private-label/OEM opportunities
  • Retailer and distributor partnerships
  • Minimum order quantities (MOQ)

Product Care & Repairs

  • Leather care instructions
  • Knife and blade maintenance
  • Repair services for our products
  • Restoration inquiries

Visit our Leather Care Guide for detailed care instructions.

Before You Contact Us

You might find the answer to your question faster by checking these resources:

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (Central Time)
Saturday - Sunday: Closed

Note: Email inquiries received outside business hours will be answered on the next business day.

When Contacting Us, Please Include:

To help us assist you more efficiently, please provide:

  • Your order number (if applicable)
  • Detailed description of your question or issue
  • Photos (if relevant, especially for product issues or custom requests)
  • Your preferred contact method

Social Media

Stay connected and see our latest handcrafted creations, behind-the-scenes content, and special offers:

  • Instagram: @artcraftzone
  • Facebook: Art Craft Zone
  • Pinterest: Art Craft Zone

Location

Art Craft Zone is a U.S.-based online retailer specializing in handcrafted Western leather goods and accessories. We currently operate online only, allowing us to offer premium quality at competitive prices and ship directly to your door.

We're Here to Help!

At Art Craft Zone, customer satisfaction is our priority. Whether you're a first-time buyer, a returning customer, or a wholesale partner, we're committed to providing exceptional service and quality craftsmanship.

Email us today: info@artcraftzone.com